RAHUL SHUKLA
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AVAILABLE FOR ENGAGEMENTS

// Technical Product & Program Leadership

Building the roadmap enterprises bet on.

I turn ambitious platform and AI bets into products that ship, scale, and earn executive trust — across financial services, telecom, and healthcare.

> status: scoping Q1 engagements

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// About

For over 16 years, I've led product and technology initiatives at the intersection of ambition and risk — greenfield platforms, GenAI-driven customer experiences, and modernization programs inside some of the most regulated environments in financial services, telecom, and healthcare.

My current focus is platform product delivery for a global wealth management business, and before that I led AI-driven growth and customer experience for a national telecom carrier. Across both, and the decade of product and program leadership before them, the throughline has been the same: turn a multi-quarter vision into work that ships, aligning engineering, risk, legal, and the executive team along the way.

I measure success the way a business does — in adoption, revenue, and time saved — not just in features shipped.

// Impact

Where I've delivered impact

Results across the regulated industries where the technology, compliance stakes, and executive visibility are all high at once.

Financial Services & Wealth Management

Platform product delivery, greenfield automation, and AI-driven operations for a global wealth management business.

38%
Faster advisor transaction processing after launching a first-of-its-kind automated order entry platform
24%
Reduction in approval backlogs through AI-driven operational automation
12%
Growth in subscriptions from funnel optimization during a mainframe-to-cloud migration

Telecom & Consumer Technology

Product strategy and GenAI-powered customer experience behind a national carrier's largest growth initiatives.

$100M+
Revenue impact delivered through experimentation and UX-led growth programs
16%
YoY engagement growth from GenAI-powered recommendations
+3%
CSAT and YoY digital adoption gains from customer experience optimization

Healthcare & Life Sciences

Product ownership for commercialization platforms serving pharmaceutical and life sciences clients.

83%
Increase in product usage through UX and engagement improvements
17%
Lift in conversion from data-driven optimization
10%
Reduction in churn through experimentation and retention strategy

// Consulting

Advisory & Consulting Engagements

Available for fractional and project-based engagements — bringing 16+ years of technical product and program leadership to teams navigating platform modernization, GenAI adoption, and cross-functional delivery at scale.

Product & Program Strategy
Product vision, multi-quarter roadmaps, and portfolio prioritization frameworks that align executives and cross-functional delivery teams around measurable outcomes.
GenAI / ML Product Advisory
Scoping and de-risking GenAI and ML product initiatives — from capability requirements and data/governance considerations to rollout and adoption measurement.
Platform & API Modernization
Cloud migration, API and microservices architecture planning, and modernization roadmaps that improve scalability and release velocity without disrupting delivery.
Customer Experience & VOC Analytics
Customer journey mapping, experimentation (A/B testing), and VOC measurement programs (Adobe Analytics, Power BI, Quantum Metric) that turn data into product decisions.
Executive & Cross-Functional Alignment
Facilitating alignment across engineering, UX, data science, risk, legal, and compliance stakeholders to unblock delivery in regulated, high-stakes environments.
Agile / SAFe Delivery Governance
Standing up KPI governance, backlog management, and Agile/SAFe operating models that scale across multiple teams and dependencies.
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// Contact

Open a channel

Send a message — I'll get back to you to discuss whether it's a fit.